Terms and Conditions

Payment Policy

Eclectic Clay accepts payments through PayPal.  We do not accept cash, checks or money orders.

Shipping Policy

All items ship through the US Postal service; shipping rates vary based on item size and weight.  Most items ship within a week of purchase.  If you require expedited shipping, please include a note with your purchase.

For orders outside of the United States, contact us directly before making your purchase and I will set up a custom order to accommodate shipping rates to your location.

Refund Policy

Refunds for items damaged during shipping will be handled on a case-by-case basis; contact nina@eclecticclay.com for more information.

Custom Commission Orders

Commissioned orders must be placed one month in advance of shipment for ornaments, and two months in advance of shipment for cake toppers.  This time allows the artist to properly customize your piece.  Please plan accordingly.